unprecedented

2020 - 2021 Annual Report

Coalition for the Homeless of Houston/Harris County

This report highlights the progress we have made and the impact of the Coalition’s leadership from July 1, 2020 – June 30, 2021.  From housing thousands of vulnerable people to creating a nationally recognized encampment response program, our work has been truly unprecedented.

  • Mission

    The Coalition for the Homeless of Houston/Harris County acts as a catalyst, uniting partners and maximizing resources to move people experiencing homelessness into permanent housing with supportive services.

    Button
  • Vision

    Everyone in our community has a safe place to call home. 

    Button
  • History

    Founded in 1982 and incorporated as a 501(c)(3) nonprofit organization in 1988, the Coalition has a long-standing history as a leader of the local homeless response system. Under the Coalition’s leadership, there has been a more than 50% decrease in overall homelessness in the Houston region and nearly 24,000 people placed into permanent housing programs since 2011.

    Button

Leadership

Dear friends and supporters, 


We hope you and yours remain safe and well.


Dictionary.com users elected “unprecedented” as the word of the year for 2020, and as we reflect on what we accomplished in FY 2021 – during a global pandemic, the likes of which the world has never seen before – it felt like an appropriate central theme to talk about the new challenges we have faced, new opportunities we have seized, and new successes we have achieved as a community.


We are so proud of the staff and leadership at the Coalition who have confronted new challenges like engaging with partner organizations in an increasingly remote and digital world, navigating uncertainties in fundraising, and managing their own work-life balance – how to make time to unplug and care for ourselves and our loved ones while also advancing important work. 


Federal COVID relief dollars also presented unprecedented opportunities: previously unseen levels of public funding coming into the community allowed us to implement a nationally recognized, housing-focused response to the pandemic and now to pivot to a longer-term response. Our Community COVID Housing Program (CCHP) has shown communities across the country the incredible power of collaboration. This groundbreaking program required a unified vision across the City of Houston, Harris County, private philanthropy, and a dozen partner agencies, the likes of which our local homeless response system has never seen before.


And when that ambitious vision was put into practice, it resulted in unprecedented successes: in the first year of the program, which accelerated the work of The Way Home homeless response system, we collectively served more than 5,000 people experiencing homelessness. That’s 5,000 individuals in our region who now not only feel the security of housing but also the connection to supportive services they need to stay housed over the long-term. 


Of these 5,000 individuals, each has a unique story; 2,500+ found themselves in need of short-term assistance through Rapid Re-housing, 2,100+ avoided homelessness through our community’s new Diversion program, and nearly 1,000 of our most vulnerable community members are receiving assistance for as long as they need it through Bridge to Permanent Supportive Housing


Approximately 170 of these individuals were housed through our nationally recognized encampment resolution program. In coordination with partner agencies and local law enforcement, our system decommissioned six encampments this past year and offered permanent housing options to all residing in them. There was no established precedent for our innovative encampment response. The Coalition is proud to be leading the country in developing this necessary blueprint


As we look ahead, we are confident that an unprecedented response will continue to accompany this unprecedented challenge we’ve been faced with. We are proud of the work of the Coalition staff, our partner agencies, and our local governments to swiftly respond. We are honored by the trust people experiencing homelessness place in our homeless response system to get them on the path to housing. We are humbled by the donors who make our work and the work of our partner agencies possible. And we are hopeful for a future when we can finally live in a community where everyone has a safe place to call home. 


Thank you for your support,

 

Lance and Mike

Lance Gilliam, Board Chair

Michael Nichols, President and CEO

Coalition for the Homeless Board of Directors

Lance Gilliam, Chair – Waterman Steele Real Estate

Chrishelle Calhoun Palay, Vice Chair – H.O.M.E. Coalition
LaRence Snowden,
Secretary - Texas Southern University

Griff Godwin, Treasurer – Greater Houston Builders Association

Teddy Adams - Crown Castle
Ashley Allen, PhD - Houston Community Land Trust
Cynthia Alvarado – Midtown Management District

Ric Campo – Camden Property Trust
Alan Dettlaff, PhD – University of Houston Graduate School of Social Work
Doug Foshee – SallyPort Investments
Annette Garber – HCA Houston Healthcare
Chris Hanslik - BoyarMiller

Andy Icken – City of Houston Mayor’s Office

John McCauley, CFP* - Wells Fargo Advisors
Santhi Periasamy, PhD - Santhi Periasamy, Ph.D., P.L.L.C.
Shannah Stephens - Bank of America

Troi Taylor – Taylor Construction Management
Alexander Triantaphyllis - Office of Harris County Judge Lina Hidalgo

Ken Valach – Trammel Crow Residential and Crow Holdings Industrial


*denotes Board Members who finished their service at the end of FY 2021

Uniting Partners and Maximizing Resources

  • Fighting COVID with Housing

    As the lead agency of The Way Home — the local homeless response system — the Coalition has continued to unite partners and maximize resources to serve people experiencing homelessness throughout the coronavirus pandemic. (To read about the Coalition’s immediate response to the pandemic, see our previous annual report.)


    The Coalition has long believed that housing is healthcare. So, as new federal funding became available for COVID response, the expert staff at the Coalition designed an ambitious, housing-focused plan to stop the spread of COVID among people experiencing homelessness. On July 1, 2020, the City of Houston, Harris County, and the Coalition for the Homeless announced the Community COVID Housing Program (CCHP), a joint $65M plan to accelerate the work of the local homeless response system to serve 5,000 people experiencing homelessness by September 2022.


    The CCHP officially began Oct. 1, 2020. As of October 7, 2021 we have already exceeded our goal. CCHP includes three primary interventions: 

    1. A “Bridge” to Permanent Supportive Housing (PSH), which has allowed us to house 862 people experiencing chronic homelessness — approximately double the number our system would normally be able to house in one year;
    2. Rapid Re-housing, which has allowed us to house 2,556 people experiencing homelessness;
    3. And Diversion, which has allowed us to prevent 2,111 people from falling into homelessness.

    As additional federal funding becomes available for ongoing COVID response, the Coalition continues to advocate to local municipalities to make unprecedented investments into permanent housing and other homeless assistance programs — these investments help build a more resilient, prepared community not just for today, but for whatever challenges or disasters may come tomorrow. 

  • Addressing Encampments

    Encampments aren’t safe or healthy places — least of all for the people living in them.


    The Community COVID Housing Program has given the Coalition the additional resources to develop and implement a coordinated plan to address unsheltered homelessness by helping people living encampments move into permanent housing.


    Working with several partners of The Way Home and local law enforcement, the Coalition’s outreach and project management teams have been able to draw on years of knowledge regarding what does — and doesn’t — work to house people living in encampments.


    Over the past year, the Coalition and its partners have been able to decommission six different encampments throughout the City of Houston and Harris County. Contrary to a common misconception, people in encampments will, more often than not, accept permanent housing when it is offered to them. The proof: approximately 170 people were living in these encampments, and the majority of them are now residing in permanent housing!


    The Coalition’s staff has played a key leadership role on this encampment initiative. Decommissioning encampments is a community response that uses a system strategy of coordination across multiple partners and jurisdictions. The Coalition has convened public and elected officials and secures access to system resources to ensure that the tools are available to quickly move people out of encampments and into permanent housing. 


    This work caught the attention of the U.S. Department of Housing and Urban Development, which commissioned a consultant to work with the Coalition’s staff to study our process for addressing encampments and create a “how-to” guide for other cities to follow our example. We are proud to be leading this innovative work that has propelled Houston back into the national spotlight on creative and effective ways to address homelessness. 

  • Point-In-Time Count

    One of the required roles of the Coalition as lead agency to The Way Home homeless response system is to lead and coordinate the annual Point-In-Time Homeless Count and Survey. This annual Count is important because it is able to show us trends over time on homelessness and identify needs and gaps in the community. 


    The 2021 Point-in-Time Homeless Count & Survey found a total of 3,055 individuals experiencing homelessness on the night of Jan. 19, 2021 — 1,545 people staying in shelter (51%) and 1,510 people living unsheltered (49%) — in Harris, Fort Bend and Montgomery counties.


    Due to methodology changes enacted to protect the health and safety of all parties involved in the Count, and because of the unique circumstances created by the Coronavirus, the results of the 2021 Count are not directly comparable to those of years past. 


    However, the Homeless Count data and information from the Homeless Management Information System (HMIS, administered by the Coalition) can be used to draw reasonable conclusions about the pandemic’s impact on homelessness in the Houston region.


    Notably:

    • Data suggest that the unsheltered number may have been higher if not for the Community COVID Housing Program.
    • One in seven unsheltered individuals surveyed cited COVID-19 as the reason for their homelessness.
  • Winter Storm Uri

    On February 13, 2021 and the days that followed, a severe winter and ice storm called Winter Storm Uri hit North America. This weather event impacted millions across the country and tens of thousands across the Houston region. Record low temperatures and an unprecedented power crisis led to the mobilization of our local homeless response system to assist people living unsheltered in our community. 


    Coalition staff members engaged in critical communications and meetings with the City of Houston and Harris County to understand what the local plan was for responding to the incoming cold weather and played a critical role as an advocate for people living unsheltered during this disaster. The City of Houston Office of Emergency Management opened the George R. Brown Convention Center (GRB) as a warming center and Harris County opened smaller warming centers throughout the county. We set up communications channels on our website to get information on resources and shelter out to people who needed it. The Coalition also fielded media inquiries from across the country and helped direct monetary and in-kind donations to partners of The Way Home.


    Along with several partner agencies, the Coalition stepped up to staff the GRB, transport people living unsheltered to the shelter, and complete housing assessments for those at the shelter. The ability to connect with and provide housing assessments to people at warming centers led to many of them being housed within the weeks and months following the winter storm. Also, thanks to the Community COVID Housing Program’s start just four months before Winter Storm Uri, 1,100 had already moved into permanent housing, keeping them safe during the unprecedented weather event. 

Community of Supporters

The Coalition for the Homeless would like to thank the many individuals, families, businesses, charitable foundations, community organizations, and government partners whose donations  between July 1, 2020 - June 30, 2021 helped support our work to make homelessness rare, brief, and non-recurring. 

$5,000+

Aspen Technology

Susan Bailey-Newell

Bank of America Charitable Foundation

Will Bonds

The Brown Foundation

Mr. and Mrs. Richard J. Campo

The Cullen Foundation

David Weekley Family Foundation

Deciem USA, LLC.

Kevin Durant

The Elkins Foundation

Doug and Sarah Foshee

Lance Gilliam

Global Giving

Greater Houston COVID Recovery Fund

Heartland Alliance

Hildebrand Foundation

Houston Downtown Management District

Houston Chronicle

Houston Endowment

MacDonald-Peterson Foundation

Manne McGregor Charitable Fund

The Powell Foundation

Professional Janitorial Services of Houston, Inc.

Rockwell Fund Inc.

T. Marzetti Company

Target Corporation

Texas Mutual

Laurie Tilsen

United Way of Greater Houston 

Ken and Janie Valach

$500 - $4,999

Edward (Teddy) Adams

Amegy Bank

Chris and Meg Bailey

Michelle Baldacci

Dee and Larry Beck

Matthew Behncke

Benevity Fund

Timothy Bojanowski

Jonathan Brinsden

Budget Bytes Giving Fund

David Buter

Anthony Cacchione

Ophelia Camina

Mark Carey

Erica Cargile

Mark and Cynthia Carter

Grayson Cole

Thao Costis

Doug DArche

Gabe and Francie Davis

DH Pace Houston

Janet DiManno

Michael Dirden

Durham Elementary

Karen Eldin

Mike Elizondo

Eva and Tom Evans

Dina Feith and Deborah Erskine 

Fidelity Charitable

Five Points Foundation

Nancy Funk

Annette Garber

Griff Godwin

Daniel Goodge

Genevieve Graham

Greater Houston Community Foundation

Joseph and Amy Grinstein

Monica Grover

Elizabeth Haddad

Wen-yu Haines

Lloyd Halsell

Mark Hansford

Chris Hanslik

Alexander Harris

Kate Heffernan

Patrick Higgins

Jeffrey Hirschman and Rhonda Rosales 

Katelyn Hobaugh

Phillip H. Hoffman

Christopher Hunt

Andrew F. Icken

Sis Johnson

Rizwan Khan

Faisal Kidwai

Rachel Kilpatrick

Alan and Elizabeth Kopin

Angel Lane

Brian Ledwell

Life Start Up Essentials 

Linda Vista Apartments

Lynn Lohr

Mary Ann Lonski

Gary Lumpkin

Paul Mackzum

Jayashree Manohara

Marek Family Foundation

Laura Marsh

David Marshall

Sara and Moses Martinez

John McCauley

Gary McIntire

Andrew McPherron

Kathy Mele

Jennifer Mendeck

Katrina Mize

Dylan Moser

Seetharaman and Annette Narayanan

Rachael and Ari Nepon

Netflix

Kimberly Nettleton

Mike Nichols

Jacqueline O'Brien

Brandon Oliver

David Oliver

Iroro Orife

Brian Orr

Santhi Periasamy, Ph.D

Michael Pilkington

Robert Pillow

Hobert and Sue Plunkett

Dr and Mrs. Nathan Rabhan

Ana Rausch

Shawn Raymond

Bonnie Reay

Nick Richtsmeier

Rockwell Lumber Company

Sarah Rutowski

Betsy and Ed Schreiber

Leslie Schrof

Janine Schueppert

Schwab Charitable

Shell Oil Company HERO program

Sherwin Williams

Antoine Smiley

LaRence Snowden

Spifil Inc

Ken Spitler

Bradley Stuebing

Boris Sun

Melissa Tan

Target Corp.

Troi Taylor

Donald Teeters

Catherine Troisi

Martha Tyler

Audie and Becky Valls

Vanguard Charitable

Ravikant Varanasi

Veritex Community Bank

Damon Vinciguerra

Volunteer Houston

Barbara Volz

David White

Karen Winkelmann

George Young

Theresa Ziegler

Michael Zilkha

We are grateful to all our donors and regret any error of omission or spelling.

Financials*

*Unaudited financials

Staff

Administration:
Michael Nichols, President/CEO
Susan Bailey-Newell, Chief Operating Officer


Internal Operations:

Lynn Lohr, Chief Financial Officer & Chief Administrative Officer

Ryan Clay, Compliance Manager

Jose Contreras, Accounting Specialist

Hasan Diwan, Intern

Sarah Holmes, Grant Accounting & Procurement Manager

Sandra Owens, Accounting Specialist

RaSara Rodriguez, Compliance Associate

Chris Sapp, IT & Facilities Manager

Cynthia Thomas, Director of Finance

Jennifer Thomas, Human Resources Associate & Exec. Assistant to the COO

Maria Torio-Balderas, Accounting & Billing Associate

Jennifer Young, Compliance Associate

Communications & Development:

Sara Martinez, Vice President of Communications & Development

Catherine Villarreal, Director of Communications

Aubry Vonck, Communications Associate


Strategic Planning and Public Affairs: 

Sable Harris-Buck, Disaster Planning Manager

Jessica Preheim, Vice President of Strategic Planning & Public Affairs

Stefanie Quintela, Income Programs Manager
Miranda Ramos, Income Programs Specialist

Caybryn Southern, Strategic Planning Associate

Program Operations:

Hernan Aguilar, Outreach Associate

Agnes Asigbey, Data Systems Specialist
Gabrielle Baba, Landlord Engagement Associate

Kelita Beechum, Data Systems Manager

Toni Benson-Atkinson, Housing Manager

Carmen Carreon, Coordinated Access Intake Coordinator

Heady Cassidy, Program Operations Coordinator

Renee Cavazos, Continuum of Care Manager

Jessalyn DiManno, Outreach Manager
Kris Donaldson, Outreach Associate

Erol Fetahagic, Director of Analytics & Evaluation

Karen Flores, Analytics & Evaluation Specialist

Yvette Fuentes, Reporting & Evaluation Associate

Abbey Gleichenhaus, Housing Associate

James Gonzalez, Director of Housing

Lindsey Grubbs, Data Systems Specialist

Eric Johnson, Lead Outreach Associate

Jordan Jupe, Housing Associate
Brandon Lewis, Housing Associate

Scot More, Coordinated Access Associate

Ana Rausch, Vice President of Program Operations

Dave Tramonte, Outreach Associate
Nereyda Uresti, Outreach Associate
Briana Weatherspoon, Landlord Engagement Specialist

Dawn Williams, Landlord Engagement Associate

Ashlie Young, Landlord Engagement Manager

Questions about our FY 2021 annual report? Please contact Sara Martinez at smartinez@homelesshouston.org.
Click here for a PDF version of our annual report.

Share by: