The preferred way to communicate with the Coalition HMIS Support Team is to send an IssueTrak ticket. IssueTrak is a help desk software application available to all active HMIS users. Any questions, requests, or other issues should be submitted through IssueTrak. Every ticket submitted is assigned a tracking number, allowing the HMIS team to effectively address each concern.

For general questions about the HMIS, or if you have problems accessing IssueTrak, please send an email to HMIS@homelesshouston.org.

Posted in: HOMELESS MANAGEMENT INFORMATION SYSTEM