Do you feel like you have been abused by a housing program or shelter?
Here are some organizations that might be able to help.

Were you staying in a

  • Nursing home?
  • Assisted living facility?
  • Residential care home for people with intellectual disabilities?
  • Place where you were being served by a home health care or adult day care provider?

If so, contact the Department of Aging and Disability Services Consumer Rights and Services at 1-800-458-9858.

Do you have a disability (physical or mental health) or are over the age of 65 and were abused or neglected

  • In your home?
  • At a service provider while homeless?
  • In a shelter?
  • Place where you were being served by a home health care or adult day care provider?

If so, contact the Department of Family and Protective Services at 1-800-647-7418.

Were you abused or mistreated while staying in a substance abuse treatment facility?
If so, contact the Department of State Health Services at 1-800-832-9623, then press “4″ to file a complaint.

Were you abused or mistreated while staying in a

  • Hospital?
  • Psychiatric Hospital?
  • Crisis Stabilization Unit?

If so, contact the Department of State Health Services at 1-888-973-0022.

Do you have a complaint about a personal care home?
If so, contact the UT Health Science Center’s Volunteer Ombudsman Program at 713-500-9931.